BOOKS
Available for purchase on Amazon
From Courage to Courtesy
Will culture shock send your career up in flames? It doesn’t have to. You’ve put in your time, spent endless hours studying, and passed the promotional exam. Congratulations – you’ve made it to the officer ranks of the Fire Service! Making an effective transition from being a firehouse buddy to being a boss will take more than a firm knowledge of the job. You need people skills, manners, and the ability to rapidly adapt to a culture you’ve never experienced. Developing good etiquette is an important investment in your future. It allows you to feel at ease in any situation and gives you the confidence and polish of a true leader. From Courage to Courtesy explains exactly what you need to know to become the collaborative, gracious, and poised team leader that the Fire Service values. It contains easy to implement etiquette advice for today’s modern world. • How to effectively use the 5 C’s of interpersonal skills: Communication, Connection, Collaboration, Critical thinking, and Creativity. • The skills that govern proper professional behavior in any situation (introductions, meetings, dinners, public speaking) and will make you stand out as a “class act.” • How to work in a multi-generational environment • Email, text, and smartphones – working in the technology age.
From Campus to Corporate
People with soft skills succeed in the job market. Do you have them? More and more companies are rejecting the graduates with technical expertise in favor of those who have the soft skills necessary to build relationships/teams and generate business. Unfortunately, these are the same skills that most colleges and universities fail to teach, leaving millions of students totally unprepared to face the stiff competition for those prized positions and opportunities for advancement.
From Campus to Corporate fills that gap. Whether you’re a new graduate or an employee looking to move up, this book explains exactly what you need to know to become the collaborative, gracious, and poised team player that companies are looking for today.
Broken down into easy-to-implement business best practices, here are just a few of the things you’ll learn:
- How to effectively use the 5 Cs of interpersonal skills: Communication, Critical Thinking, Connection, Collaboration, and Creativity.
- Why personal responsibility is essential to your success.
- The etiquette skills that govern proper professional behavior and make you stand out as a “class act.”
- The new art of dressing for success.