Management Quiz

Created on October 19, 2022

Test Your Management Knowledge

Take our quiz on Management Skills.

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1 / 10

Which of the following is NOT one of the five elements of a functioning team?

Commitment

Accountabliliy

Trust

Inattention

Conflict

2 / 10

Verbal communication, to be effective, consists of

Tone

Words used

Delivery method

All of the above

Only B & C

3 / 10

Active listening in communication includes which of the following:

Listen carefully with an open. mind

Answer questions raised by the other person

Ask questions in an effort to clarify what the other person means

Only C

All of the above

4 / 10

Email etiquette is:

Understanding the rules of writing apply

Always using the subject line

Responding in a reasonable amount of time (24-48 hours)

All of the above

Is this a trick question, is email etiquette really a thing?

5 / 10

Just before you are to present at a meeting of executives you get an upsetting call from home. Do you…

Tell the meeting organizer you need to cancel because you are too upset due to the call

Ask for 15 minutes to compose yourself

Breathe and present with confidence and composure

Start your presentation telling everyone you had an upsetting call

None of the above

6 / 10

Which of the following is NOT one of the 5 steps to conflict resolution?

Take responsibility for your behavior

Listen to understand

Detach from the situation

Focus more on the person’s reaction not the issue

Move to compromise and resolve

7 / 10

You are asked to attend a senior executive meeting to give an update, you

Arrive on time

Follow proper protocols for introductions

Are prepared with your talk and presentation materials

Only A & C

All of the above

8 / 10

We communicate in only three ways:

Verbal

Non-Verbal

Written

All of the above

There are more than three ways to communicate

9 / 10

It’s time for the company Holiday party and you prep your team.

Make sure you attend

Behavior always matters

Be aware of your body language

All of the above

None of the above

10 / 10

Major responsibility of a manager is to delegate work to team members, which one is correct?

Always ask team member if they can take on more work

Know if the team member has the skills to accomplish the task

Make sure they understand the scope of the task and what’s expected

A

All of the above

Your score is

The average score is 93%

0%

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