Client – Connection – Coaction
- Senior management teams that are “going global” and want to be educated and briefed on a country’s business customs, culture, and idiosyncrasies
- Sales teams that need to know how to do business and contract negotiations in another country
Let 3C Management Training help your team be more prepared to succeed in the International Arena through better knowledge of customs and cultures.
How To Succeed In The Global Arena
It’s no secret that competition in today’s international business arena has grown by leaps and bounds, making it imperative that the protocol skills required to compete effectively be developed and employed.
The importance of understanding other cultures and customs when doing business in the global market is the focus of this session.
- Designed as a one-day seminar (9:00 am – 5:00 pm)
- Designed as two half day sessions either (8:30 am 12:30 pm and/or 1:00 pm – 5:00pm)
Elements of the seminar include:
- Three strategies to broaden global awareness
Global Awareness
Research • Pre-meeting Strategies • Negotiating to Win • First Impressions are Lasting • Importance of Rank & Status • Women in International Business • Business Card Protocol • Business Customs & Terminology • Techno-Communication Etiquette
Master the First Meeting
Business Introductions • Forms of Address • Eye Contact in U.S.A. and Other Countries • Handshake Protocols • Global Communication Styles • Global Conversation Skills • Importance of Gestures • Global dinning skills
Project Culture Awareness
A Basic Guide to High-and-Low Context Communications & Cultures • Monochronic & Polychronic Cultures • Monochronic & Polychronic Time • Gift Giving Protocol • Strategic Dos and Don’ts
- Common questions and answers on international protocol
- Importance of flags
- Case Study – Protocol and Cultural Briefing for the United Mexican States (Mexico)
This is a country-specific briefing to an individual client or small group preparing to visit another country or host a foreign client.
Also available are custom designed seminars or briefings for a specific country’s protocol.
- Seminars designed to meet the needs of the organization or employee. Custom seminar hours will vary from several hours to multiple days depending on the amount of material to be instructed.
All classes are planned to fit your organization’s calendar. They can be scheduled any day of the week with hours that fit your timetable, including evening sessions.
